Gi BPO Advanced Outsourcing是业务流程外包（BPO）和业务转型外包（BTO）领域的领导者。我们提供定制化解决方案和先进服务，以提高企业生产力、效率、灵活性和竞争力。
我们通过投资和整合最佳实践和方法，研究、规划、管理和协调每个流程，为客户创造附加值和更大的灵活性。
Gi BPO的业务范围包括：巴西、阿根廷、哥伦比亚、西班牙、波兰、保加利亚、罗马尼亚、葡萄牙、立陶宛、克罗地亚、斯洛伐克、塞尔维亚、中国、意大利。
我们的服务方式
我们的运营模式基于三大支柱:
• 我们对外包服务的结果负责，以获得更高的效率和灵活性。
• 凭借技术和经济规模，我们可以较低的单位成本处理交易。
• 我们提供精益模式，确保高质量的客户体验、更好的流程控制和成本透明度。
我们的流程和解决方案已获得ISO 9 001和ISO 27 001认证的保证。
附加值和灵活性:
我们的解决方案：
1. 服务内容
我们希望通过专业的外包服务，利用资源共享，利用数据模型统计反馈、运营管理模型监控、日常生产流程调研、区域位置竞争性分析等高科技手段，帮助客户制定适用于企业实际的定制化及阶段性解决方案，切实匹配企业发展所需。
主营业务包括：
• 业务单元外包
• 工具 + 业务流程外包
• 业务模块外包
• 供应链全环节外包
2. 服务团队
我们拥有专注相关领域多年的专业团队，根据客户的实际生产运营需求，匹配技能经验对应的管理与服务人员，通过运营和销售的团队一体化来增加客户解决方案的时效性。
我们专门设立前段、终端及后端服务体系，以应对不同类型和不同侧重点的服务案例。
团队构成包括：
• 前端：销售团队+解决方案专家
• 中端：外包运营管理团队+行政团队+招聘团队
• 后端：法务团队+财务团队
3. 服务流程
我们通过完善的服务流程和定制化的解决方案，帮助客户真正解决实际问题，并在外包服务基础上挖掘合作深度，实现合作共赢，最终提高客户企业的市场核心竞争力。
1. 商务洽谈
2. 需求了解
3. 方案确认
4. 业务签订
5. 团队进驻
6. 方案推进
7. 合作稳固
8. 需求重启
9. 方案重组
10. 需求解决
11. 运营稳固
主动需求重启，持续方案循环
4. 服务优势
我们的团队拥有资深的行业背景和丰富的从业经验，并通过数字技术应用的集成为基础，形成有创新意义的技术解决方案与标准。
• 帮助减少用工成本：将固定成本转化为可变成本；降低单次操作的运营成本；节省工作场所的空间成本
• 提供优质专业服务：能够快速且高效响应的系统；具备操作与系统的专业知识；签订SLA（服务等级协议）全面质量管控，通过预防和纠正来及早发现问题并及时作出反应
• 灵活匹配业务单元：轻松适应业务波动；灵活调整流程模块；快速推进全新服务；全国同步及时响应
• 提升企业内部价值：让客户专注其核心业务；让资源（人力/资金）专注其核心业务；降低企业经营及用工风险
• 增强企业外部竞争力：专注区别于竞争对手核心技术上；专注于市场分析
1.Logistics & Industrial Solutions
Here, we focus on the development of solutions for industrial processes, logistics, quality, supply chain, etc., through continuous improvement processes, Lean Six Sigma, process optimisation, flexibility support, speed and quality, within a labour/commercial/contractual framework of legal and physical security (Covid-19).
We offer solutions by implementing policies of CONTROL, PRODUCTIVITY and QUALITY that go beyond the excellence of services provision, with a focus on providing quality at the lowest cost.
Services offered:
•Warehouse Management
•Supply Chain Management
•Production Management
•Quality Audit
•Packaging
•Picking, Packing, Co-packing
•Loading/Unloading
Our field marketing services provide outsourced activities on behalf of trade and retail clients, aimed at the omnichannel development of product and service sales, the off/online diffusion of the brand image and optimisation of sales areas.
Our specialised service companies develop turnkey solutions, starting from sharing our objectives with clients and supporting dedicated teams, through to final results delivery.
Our strengths include: design capacity; nationwide operations without subcontracting; recruitment, direct hiring, training and management of personnel in the field; creativity, production and logistics of communication materials; and measurement and reporting of results using advanced technology applications.
We specialise in:
•Field Force Management
•Sales Promotion
•Merchandising and Point of Sale Inventories
•Data Collection
•On Field & Online Events
•Social & Consumer Campaigns
•Market Research & Business Intelligence
We provide professional solutions that convert fixed costs into variable costs thanks to our optimal workforce management.
We offer:
•Reception & Guest Services
•Leisure & Culture Services
•Human Capital Management
•Sports
•HR Outsourcing
Responsibility for the results of the outsourced services, in order to obtain higher efficiency and flexibility.
Process transactions at a lower unit cost thanks to technology and economies of scale.
A LEAN model which provides high quality customer experience, greater process control and cost transparency.
Gi BPO guarantees their processes and solutions with the ISO 9 001 and the ISO 27 001 Certifications.
Gi Bpo is able to study, plan, manage and coordinate the processes through investing and integrating best practices and methodologies to generate added value and high flexibility for our clients”
• Gi BPO: Brazil, Spain, China, Colombia, Poland, Bulgaria, Romania, Portugal, Lithuania
• C2C (Field Marketing): Italy, Brazil, Spain
• Gi On Board (Logistics): Italy
• Enginium (IT services): Italy
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