Practice Lead

Gi Group is one of the world’s leading human capital solutions and services provider, offering services in various domains of talent acquisition and management.

We offer Temporary and Permanent Staffing, Site Managed Services, Search & Selection, Domestic & International Recruitment, Recruitment Process Optimization (RPO), Executive Search and HR Consulting & Training. We have direct and indirect presence and strategic partnerships in 50 + countries across Europe, Asia, America and Africa.

India is a key country for Gi Group, and we have been present in India since last two decades, helping clients implement highly crucial projects by hiring and managing great talent. In India Gi Group actively works with customers across the country through a network of offices in 10 major cities. We help organizations achieve accelerated growth by helping them acquire the right kind of talent and providing them with a continuum of staffing solutions, from short term to long term and incidental to strategic, for organizations of all sizes and across multiple locations.

Our list of clients ranges from global Fortune 500 companies to large Indian Companies and New Economy Start-ups. We service our customers through a combination of technology and an extremely agile and responsive team of recruiters and process specialists, thus enabling our clients to focus on business performance and productivity.

We are seeking a motivated and experienced talent acquisition expert with exposure in working in RPO model. The ideal candidate will be responsible for effective delivery management, team management, client management, with focus on leadership hiring. You will play a critical role in fostering strategic partnerships and increasing revenue streams.

Delivery Management and Growth
• Manage and track the timely delivery on assigned mandates per team member.
• Ensure and maintain delivery TAT.
• Manage client queries/escalations for smooth delivery process.
• Maintain database for effective sourcing on niche profiles.
• Identify bottlenecks in the recruitment process and proposed solutions for improvement.

People Management and Growth
• Ensure the ROI of each team member is achieved / overachieved.
• Develop a high performing team capable of meeting customer requirements.
• Train, Groom & Support team members to manage delivery and clients effectively.
• Develop leaders and ensure experienced managers coming up the ranks.

Solution Customization
• Collaborate with cross-functional teams to tailor service offerings to meet the unique needs and requirements of corporate clients.
• Present customized solutions that align with clients’ objectives and deliver tangible business value.

Effective Client Management
• Coordinate and connect with business lines of the assigned client.
• Utilize market insights to refine delivery strategies and position our offerings effectively.

Education: Bachelor’s degree in business management / marketing, or a related field (Master’s/MBA preferred).
Experience: Min 7 years in IT/Technology hiring. Mandatory exposure of working in RPO model.

Role Competencies & Skills:
• Understands RPO model and had worked on RPO Projects.
• Proven track record of success in delivery management.
• Good communication and interpersonal skills, including strong negotiation abilities.
• Self-motivated and results-driven, with a passion for delivering exceptional customer experiences.
• Proficiency in using CRM software tools.
• Adaptability and resilience in a fast-paced, competitive recruitment environment.
• Exposure in managing teams.

Languages: English

Join our team and contribute to our growth by expanding our corporate client base and driving revenue. If you are a dynamic professional with a proven ability to build relationships and manage effective delivery, we invite you to apply and be a key player in our success.