Launch a GBS hub amid a big strategic pivot? With Project RPO, it can be done!
Discover more on Gi Group Holding’s RPO Solutions here.
Discover more on Gi Group Holding’s RPO Solutions here.
A major tobacco company was undergoing a fundamental shift. It was moving away from its traditional focus on cigarettes to embrace a new vision centred on reduced-risk products and alternative business lines. This transformation went beyond a strategic shift—it required redefining the company’s entire identity and reshaping its operating model.
With internal teams already stretched thin, establishing a new Global Business Services (GBS) hub amid this high-stakes transformation was a huge challenge. Tight timelines and complex hiring needs across multiple functions—including Finance, HR, Supply Chain, Marketing, R&D, and Legal—meant they needed a partner who could scale recruitment fast while ensuring quality and alignment with their evolving vision.
The Challenge
The goal was to recruit 1,200 full-time employees (FTEs) for the new GBS centre in a highly competitive market: Warsaw, Poland. The key challenge was balancing speed and quality to fill roles ranging from associates to directors while meeting ambitious project deadlines.
The Strategy
We deployed a tailored Project RPO solution designed for large-scale, complex projects. By leveraging in-depth talent mapping, targeted advertising, and a streamlined hiring process, we built a recruitment framework that met the client’s immediate needs and could easily scale up to accommodate future demands.
The Results
1,200 hires completed ahead of schedule
Surpassed the initial target of 800 hires four months earlier than planned, reducing the overall timeline by 12%.
Flexibility in scaling up
Successfully increased recruitment capacity by 35% within just two weeks to meet a sudden surge in hiring needs.
High satisfaction scores
Achieved top scores from internal stakeholders, demonstrating our ability to align recruitment strategies with the client’s evolving goals.
By providing a flexible, high-impact solution, we enabled the company to launch its new GBS hub smoothly, freeing up internal resources to focus on driving its bold strategic shift.
Ready to see what a powerful RPO partnership can do for your organisation?
Get in touch with us to find out more about how Gi Group Holding can elevate your talent strategy.
